Privacy Policy

This Privacy Policy explains how Adam Vacations collects, uses, shares and protects your personal information when you visit us.adamvacations.com (the “Website”), make an enquiry, or book a holiday package with us.

“Adam Vacations”, “we”, “us” and “our” refer to Adam Vacations Pvt. Ltd.. Please read this policy carefully so you understand our practices regarding your information.

1. Who we are

For the purposes of this policy, the controller of your personal information is Adam Vacations Pvt. Ltd., with registered office at 7901 4TH ST N STE 300, ST PETERSBURG, FL 33702. You can contact us about privacy matters at support@adamvacations.com.

2. Information we collect

2.1 Information you provide to us

• Identity & contact details — name, email address, telephone number, postal address.
• Booking & travel details — traveller names, dates of birth, passport / travel-document details, nationality, preferences (meal, room, accessibility), and details of travel companions you provide.
• Payment information — information needed to process payments. Card details are handled through secure payment processors; we do not store full card numbers on our own systems.
• Communications — the content of enquiries, messages and correspondence you send us.

2.2 Information we collect automatically

• Technical & usage data — IP address, device and browser type, operating system, pages visited, referring pages and interaction with the Website.
• Cookies & similar technologies — as described in our Cookies Policy.

2.3 Information from third parties

We may receive information from our travel suppliers (such as airlines, hotels and local operators), payment processors, fraud-prevention partners, and analytics or advertising providers, where this is necessary to deliver and improve our services.

3. How we use your information

• To respond to your enquiries and prepare quotations and itineraries.
• To process, confirm and manage your bookings, payments and travel arrangements.
• To communicate with you about your booking, including changes, confirmations and travel documents.
• To provide customer support before, during and after your trip.
• To operate, secure, personalise and improve the Website and our services.
• To detect, prevent and address fraud, security issues and misuse.
• To send you marketing communications where you have consented or where otherwise permitted by law (you can opt out at any time).
• To comply with our legal, tax, regulatory and accounting obligations.

4. Legal bases for processing

Where applicable law requires a legal basis, we rely on one or more of the following: performance of a contract with you (to deliver your booking); your consent (for example, for certain cookies and marketing); our legitimate interests (such as improving our services and preventing fraud), provided these are not overridden by your rights; and compliance with legal obligations.

5. How we share your information

We do not sell your personal information. We share it only as needed to deliver our services and as set out below:

• Travel suppliers — airlines, hotels, transfer companies, destination management companies and other providers necessary to fulfil your booking.
• Payment processors — to process your payments securely.
• Service providers — IT, hosting, analytics, communications and professional advisers who act on our behalf under appropriate confidentiality obligations.
• Legal & regulatory bodies — where required by law, regulation, legal process or to protect our rights, property or safety, or that of others.
• Business transfers — in connection with a merger, acquisition or sale of assets, subject to this policy.

6. International transfers

Because travel is international by nature, your information may be transferred to and processed in countries other than the one in which you reside, including to suppliers located in your destination country. Where we transfer personal information across borders, we take steps to ensure it is treated securely and in accordance with applicable law.

7. Data retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, including to provide our services, comply with our legal, tax and accounting obligations, resolve disputes and enforce our agreements. When information is no longer needed, we securely delete or anonymise it.

8. How we protect your information

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your privacy rights

Depending on your location and applicable law, you may have rights in relation to your personal information, including the right to: access a copy of your information; correct inaccurate information; request deletion; object to or restrict certain processing; withdraw consent; and request portability. Where applicable, you may also have the right not to be discriminated against for exercising these rights.

To exercise any right, contact us at support@adamvacations.com. We will respond in line with applicable law, and we may need to verify your identity before acting on your request.

10. Children’s privacy

The Website is intended for adults. We do not knowingly collect personal information from children except as part of a family booking made by an adult. If you believe a child has provided us information without appropriate consent, please contact us so we can take appropriate action.

11. Third-party links

The Website may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

12. Cookies

We use cookies and similar technologies as described in our separate Cookies Policy, which forms part of this Privacy Policy.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you. Your continued use of the Website after changes take effect indicates your acceptance of the updated policy.

14. Contact us

Adam Vacations Pvt. Ltd.
7901 4TH ST N STE 300, ST PETERSBURG, FL 33702
Email: support@adamvacations.com
Website: us.adamvacations.com